Shipping and Insurance Policy

RipRush currently ships only to valid addresses in the United States. You must provide an accurate recipient name, street address, state, and postal code. We may reject freight forwarders, restricted locations, or addresses that cannot satisfy carrier, insurance, sanctions, or security requirements.

Paid orders collect into one open shipment. RipRush decides when to lock that shipment for preparation. The administrative lock is the cutoff: purchases after it open a new combined shipment and begin a new shipping fee cycle.

The first paid order in an open shipment pays the displayed base shipping fee. Later paid orders added before the cutoff pay the displayed incremental fee. Each fee belongs to its own order; surviving orders are not retroactively repriced if another order is cancelled.

RipRush normally uses USPS Ground Advantage and provides tracking after buying the label. Customers do not select a carrier or service level. Processing and delivery estimates are not guarantees; weather, carrier conditions, verification, fraud review, and high-value handling may cause delay.

Insurance and signature confirmation are selected by RipRush during fulfillment and are off by default. Applicable limits, valuation sources, exclusions, and deductibles follow the carrier and insurance contracts in effect when the label is purchased.

A displayed estimated or declared value is not an appraisal or guaranteed payout. Any approved claim may be limited by the policy, evidence of value, carrier terms, and applicable law.

RipRush may require tracking, signature, adult signature, restricted delivery, or expedited service based on package value or risk. You are responsible for ensuring an authorized recipient is available. Risk of loss transfers only as permitted by applicable law and the shipping and insurance terms in effect at shipment.

The valid United States shipping address collected by Stripe on the most recently completed checkout in the open shipment becomes the delivery address snapshot. Review it before payment and contact support immediately if it is wrong; changes are not guaranteed after the shipment is locked.

If a package is damaged, incomplete, or missing, retain all packaging and promptly email support@riprush.com with the shipment identifier, photos, and relevant carrier information. Do not return cards without written instructions.

RipRush may ask you to cooperate with carrier or insurer procedures. Approved remedies may include recovery, reshipment, or an insured claim payment. Cards correctly shipped at your request are not returnable because of preference, market value changes, or the allocation result.